Use our contact form below and someone will get back to you shortly. STAY AWAY!!! Interview. Read More The lender has a B- rating with the Better Business Bureau. This has extended into its mortgage processes in the form of online tools that provide convenience and ease of use to those seeking to purchase a home. Flagstar Bank Customer Services & Support Salaries 584 salaries (for 324 job titles) Updated Nov 30, 2020 584 Flagstar Bank employees have shared their salaries on Glassdoor. Customer Service Flagstar is rated three out of five in the 2017 J.D. servicingsupport@flagstar.com General Why was my […] Understand how mortgage works to avoid losses from your investment, information about the mortgage update. Box 660263 Dallas, TX 75266-0263. Between March of 2011 and July of 2011 I had a total of 26 conversations with the Loss Mitigation department. A sales and service position with a primary goal of helping customers by discovering financial needs and processing transactions. 363 Flagstar Bank jobs available on Indeed.com. Apply to Senior Processor, Senior Closer, Closing Manager and more! Run away, far away from this company. You can find contact details for Flagstar Bank above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Welcome to Flagstar’s online mortgage experience! SimplyOne is a “checkless” checking account for those who pay bills online and use a debit card for purchases. Learn about FlagStar Bank culture, salaries, benefits, work-life … The questions were fair and precise. Financial Service Representative (FSR) will provide an outstanding customer experience by resolving customer issues, making referrals to team members, opening new accounts, and offering convenience services. For further questions, you can call (800) 393-4887, Monday through Friday, between 8:30 am and 7 pm ET. RUN LIKE CRAZY TO AVOID DEALING WITH THEM1111. Their customer service representatives are rude and blatant about the fact they don’t care about their customers. So glad I’m leaving this bank and please avoid doing business with them. Flagstar Bank P.O. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Flagstar Bank Customer Service. Flagstar Bank Mortgage reviews: Escrow Mistakes. Flagstar has built its identity around a highly relationship-driven banking model. Customers that have been transferred to Flagstar Bank and need access to cash can withdraw money at their local branch. They won the Fannie Mae STAR award for general servicing in 2015, 2016, 2017 and 2018. The Lending Service Center is here to assist you with Flagstar's Wholesale Technologies as well as act as the liaison between the sales staff, wholesale customers, and other departments within the bank. I interviewed at Flagstar Bank (Troy, MI (US)) in December 2013. Need assistance? 1 Flagstar Bank reviews. Call Us: (855) 372-5626 Ask a Question: Complete the form below and we will get back to you as soon as we can! They are the 7th largest subservicer nationwide. The Customer Service Representative (“CSR”) will be responsible for answering inbound ... Average FlagStar Bank Call Center Representative hourly pay in the United States is approximately $21.36, which is 50% above the national average. Customers can get a hold of Flagstar Bank’s customer service by phone, chat, email, or going to a brick-and-mortar location. We’ve been in the mortgage business for 30 years, and today we make home loans in all 50 states. Initial Flagstar Bank complaints should be directed to their team directly. A free inside look at company reviews and salaries posted anonymously by employees. The customer service phone number for existing borrowers is … ... At that time I contacted the Loss Mitigation department of Flagstar to pursue a Deed in Lieu of Foreclosure. I applied through an employee referral. She was very agreeable to give me a true expectation for a day in the life of Flagstar … Their Customer Service Center is located in Troy, Michigan. Still not heard from flagstar. Reviews from FlagStar Bank employees about working as a Customer Service Representative at FlagStar Bank. The interviewer was personable and honest. Multiple failures - no ability to resolve even the most straight forward issue. Worse service ever. In fact, we rank nationally as a top 5 bank mortgage originator. Flagstar Mortgage Customer Service. Customer Support. You can speak with a service agent by calling the Lending Service Center at (866) 945-9872 or find your Account Executive. We always look to provide excellent, quality service with proposed functionality to match client’s concept. SimplyChecking has no minimum balance or monthly service fee.. SimplyPlus+ Checking pays 0.01% annual percentage yield on balances up to $9,999.99 and 0.02% APY on higher balances. Power U.S. Primary Mortgage Origination Satisfaction Study, which is about average. Today's top 21 Flagstar Bank Customer Service jobs in United States. Leverage your professional network, and get hired. A very comfortable interview setting. Flagstar Mortgage Customer Experience. FlagStar Shipping is a professional Freight Forwarding Company who has been giving all type of logistics support successfully and to the full satisfaction of its valued clients. Call us at (888) 248-6423 or try our online help. Flagstar Bank 68 Negative Reviews | Customer Service. About Flagstar Bank Flagstar Bank is headquartered in Michigan and has been servicing loans for 25 years. New Flagstar Bank Customer Service jobs added daily. admin. Flagstar Bank Checking Account. With Opes Advisors, you can move forward knowing your finances are secure. They don ’ t care about their customers I ’ m leaving Bank. Helping customers by discovering financial needs and processing transactions of 26 conversations with Better... Service Representative at Flagstar Bank complaints should be directed to their team directly for general in. Transferred to Flagstar Bank Customer Service, or in any way officially with. Further questions, you can call ( 800 ) 393-4887, Monday through Friday between. Speak with a Service agent by calling the Lending Service Center is located in,! A top 5 Bank mortgage originator loans in all 50 states below and someone get... ’ t care about their customers at Flagstar Bank Customer Service representatives are and. 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